Terms and Conditions - Hedge Trimming Mottingham

Welcome to Hedge Trimming Mottingham. By engaging our services, you agree to the following Terms and Conditions. Please read them carefully to understand your rights and obligations.

1. Services Provided

We offer professional hedge trimming services in Mottingham and the surrounding areas. Our services include:

Hedge Shaping: Expert shaping to enhance the appearance of your hedges.
Trimming and Cutting: Precision trimming to maintain hedge health and aesthetics.
Maintenance Packages: Regular maintenance schedules tailored to your needs.
Emergency Services: Prompt response for urgent hedge issues.

2. Booking and Scheduling

To schedule a service, please contact us through our designated channels. Appointments are subject to availability, and we strive to accommodate your preferred times. Once booked, we will confirm the appointment details via email or phone.

2.1. Cancellation Policy

We understand that circumstances change. If you need to cancel or reschedule your appointment, please notify us at least 48 hours in advance. Cancellations made within 48 hours of the scheduled appointment may incur a fee.

3. Pricing and Payment

Our pricing is competitive and reflects the quality of our services. Prices are based on the size and complexity of the hedges, as well as travel distances within Mottingham.

Payment Methods: We accept cash, credit/debit cards, and bank transfers.
Invoicing: Invoices will be provided upon completion of the service.
Payment Terms: Payment is due within 14 days of invoice issuance.

4. Liability and Insurance

Hedge Trimming Mottingham is fully insured to cover any potential damage or accidents that may occur during the provision of our services. However, we do not accept liability for:

Pre-existing conditions or weaknesses in hedge structures.
Damage resulting from natural factors post-trimming.
Any indirect or consequential losses arising from the use of our services.

We commit to carrying out our work with due care and professionalism to minimize any risks.

5. Client Responsibilities

Clients are expected to:

Ensure that the area is accessible and free from obstructions.
Inform us of any known issues or hazards related to the hedges or property.
Provide clear instructions regarding specific trimming preferences.

6. Changes to Terms and Conditions

We reserve the right to update our Terms and Conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.

7. Dispute Resolution

In the event of any disputes, we encourage clients to contact us directly to resolve the matter amicably. If a resolution cannot be reached, disputes will be handled in accordance with the laws of the United Kingdom.

8. Privacy Policy

Your privacy is important to us. We will only use personal information provided for the purpose of delivering our services and will not share it with third parties without your consent, except as required by law.

9. Termination

Either party may terminate the service agreement with written notice if the other party breaches any terms outlined herein. Upon termination, any outstanding payments must be settled promptly.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.

10.1. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

10.2. Entire Agreement

These Terms and Conditions constitute the entire agreement between Hedge Trimming Mottingham and the client regarding the services provided.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.